Move Vehicle Leasing Limited we are committed to giving you excellent customer service and treating you fairly. We are fully committed to providing the highest standards of client service and advice and we never forget that you have a choice of supplier and are grateful that you've chosen us.
Treating Customers Fairly (TCF) is one of the key principles set by the Financial Conduct Authority to ensure fair treatment of customers, by improving standards across the financial industry.
As a part of this, Move Vehicle Leasing Limited follows the relevant aspects of the Financial Conduct Authority's six guiding principles on how to engage with our customers. These are known as the 'Treating Customers Fairly' principles and govern how we communicate with customers, the level of service we provide and the fairness of our products and procedures.
We continually aim to understand the needs of our clients
We ensure that the marketing of our products is appropriately targeted, clear, not misleading and highlights the risks/conditions as well as the key features/benefits of a product.
We make certain our clients understand the risks associated with our services at the outset of an instruction.
We keep our clients fully informed in a clear and fair manner that is unambiguous and not misleading.
We ensure our services are delivered with clarity and transparency and do not contain hidden conditions or rely on complex technical definitions.
Any advice provided will be appropriate and take into account the customer's individual needs and circumstances.
We take our clients' privacy seriously and ensure that our staff are aware of and follow rules in relation to data protection to ensure that clients' details are kept secure and confidential.
We take any complaint seriously and will deal with any complaints promptly and make improvements to our operations where required.
Please visit our complaints procedure page.
* Vehicle images and descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer. All quotations are correct at the time of being published but are subject to change at any time without notification. We supply all makes and models of cars and vans on contract hire and leasing deals with delivery in England, Scotland, Wales and Northern Ireland - delivery charges may apply. Vehicles listed as being in stock are available subject to availability at the time of order and can be sold at any time without notice. All makes and models of cars and vans are available including but not limited to Abarth, Alfa Romeo, Alpina, Aston Martin, Audi, Bentley, BMW, Citroen, Dacia, DS, Ferrari, Fiat, Ford, Great Wall, Honda, Hyundai, Infiniti, Isuzu, Iveco, Jaguar, Jeep, Kia, Lamborghini, Land Rover, LDV, Lexus, Lotus, Maserati, Mazda, McLaren, Mercedes-Benz, MG, MINI, Mitsubishi, Morgan, Nissan, Peugeot, Porsche, Renault, Rolls Royce, SEAT, Skoda, Smart, SsangYong, Subaru, Suzuki, Tesla, Toyota, Vauxhall, Volkswagen and Volvo.
T: 0330 022 9040
Move Vehicle Leasing
24 Holborn Viaduct
Move Vehicle Leasing is a trading name of Move Vehicle Leasing Limited
Move Vehicle Leasing Limited are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Reference No : 734782
Registered in England & Wales with company number : 09729677 | Data Protection No : ZA171391 | VAT No : 235 3484 09
Registered Office : Move Vehicle Leasing Limited, International House, 24 Holborn Viaduct, London, EC1A 2BN
CONTRACT HIRE - WILL THE VEHICLE BECOME YOURS? You will never own the vehicle. At the end of the agreement, arrangements will be made to collect the vehicle.
Copyright © 2019 Move Vehicle Leasing, All rights reserved.